Legal

Terms of Service

Last Updated: February 1, 2026

Welcome to Quantum Sites. These Terms of Service ("Terms") govern your access to and use of our website quantumsitedesigns.com and the web design services we provide ("Services"). By accessing or using our website and Services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you must not access or use our website or Services.

1 Agreement to Terms

By accessing our website or engaging our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and Quantum Sites.

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

2 Services Provided

Quantum Sites provides professional web design and development services, including but not limited to:

  • Custom website design and development
  • Responsive web design for multiple devices
  • E-commerce website solutions
  • Search engine optimization (SEO)
  • Website maintenance and support
  • Website redesign and updates

The specific scope of Services will be outlined in a separate service agreement or proposal provided to clients.

3 Use of Website

Permitted Use

You may use our website for lawful purposes only and in accordance with these Terms. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Engage in unauthorized access to our systems or networks
  • Transmit viruses, malware, or any harmful code
  • Attempt to interfere with the proper functioning of the website
  • Impersonate any person or entity
  • Collect or harvest information about other users without consent
  • Use automated systems to access the website without authorization

Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

4 Client Obligations

When engaging our Services, clients agree to:

  • Provide accurate, complete, and timely information necessary for project completion
  • Provide required content, images, and materials in a timely manner
  • Review and provide feedback on deliverables within agreed timeframes
  • Make timely payments according to the agreed payment schedule
  • Ensure they have the legal right to use all materials provided to us
  • Communicate clearly and professionally with our team

Delays in providing required materials or feedback may result in project timeline extensions.

5 Payment Terms

Pricing and Fees

Service fees will be outlined in your project proposal or service agreement. All prices are in U.S. dollars unless otherwise specified. Prices are subject to change, but any changes will not affect projects already under contract.

Payment Schedule

Payment terms will be specified in your service agreement and may include:

  • Upfront deposit (typically 50% of project cost)
  • Milestone payments throughout the project
  • Final payment upon project completion

Late Payments

Late payments may incur interest charges of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is lower. We reserve the right to suspend services for accounts with overdue balances.

Refunds

Refund policies will be outlined in your service agreement. Generally, deposits are non-refundable once work has commenced. Refunds for completed work are evaluated on a case-by-case basis.

6 Intellectual Property Rights

Client Content

You retain all ownership rights to content, materials, and intellectual property you provide to us. By providing such materials, you grant us a non-exclusive license to use, reproduce, and display them solely for the purpose of delivering our Services.

Work Product

Upon full payment, you will own the final deliverables created specifically for your project. However:

  • Quantum Sites retains ownership of all preliminary designs, concepts, and drafts
  • We retain the right to use completed work in our portfolio and marketing materials
  • Third-party components (plugins, frameworks, stock images) remain subject to their respective licenses
  • Custom code may include reusable components that we retain rights to use in future projects

Our Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Quantum Sites and is protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without our express written permission.

7 Project Timeline and Deliverables

Project timelines are estimates based on the scope of work and assume timely client cooperation. While we strive to meet all deadlines:

  • Timelines may be extended due to delays in receiving client materials or feedback
  • Changes to project scope may affect delivery dates
  • We are not liable for delays caused by circumstances beyond our reasonable control
  • Rush projects may incur additional fees

8 Revisions and Changes

Each service package includes a specified number of revision rounds as outlined in your service agreement. Additional revisions beyond the agreed scope may incur extra charges.

Significant changes to project scope after work has commenced will be treated as change orders and may require additional fees and timeline adjustments.

9 Warranties and Disclaimers

Our Warranties

We warrant that:

  • Services will be performed with reasonable care and skill
  • Work will be completed in accordance with industry standards
  • Deliverables will substantially conform to specifications in the service agreement

Disclaimer

Except as expressly stated above, our services and website are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties regarding availability, accuracy, or reliability of the website
  • Guarantees of specific results, traffic, or revenue from completed websites
  • Warranties that the website or services will be uninterrupted or error-free

10 Limitation of Liability

To the maximum extent permitted by law, Quantum Sites shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Cost of substitute goods or services
  • Damages arising from third-party services, plugins, or integrations

Our total liability for any claims arising from or related to our services shall not exceed the total amount paid by you to Quantum Sites for the specific services giving rise to the claim.

11 Indemnification

You agree to indemnify, defend, and hold harmless Quantum Sites, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your breach of these Terms
  • Your violation of any law or rights of a third party
  • Content or materials you provide to us
  • Your use of the website or Services
  • Claims that content you provided infringes on third-party intellectual property rights

12 Termination

Termination by Us

We reserve the right to suspend or terminate your access to our website or Services at any time, with or without cause, including if:

  • You breach these Terms
  • You fail to make required payments
  • You engage in fraudulent or illegal activities
  • Continuing the relationship would harm our reputation or business interests

Termination by You

You may terminate a service agreement according to the cancellation terms specified in that agreement. Generally:

  • You are responsible for payment for work completed up to the termination date
  • Deposits are non-refundable
  • You will receive deliverables for completed work stages upon full payment

13 Confidentiality

We agree to maintain the confidentiality of any proprietary or confidential information you share with us during the course of our engagement. However, this obligation does not apply to information that:

  • Is or becomes publicly available through no breach of this agreement
  • We already possessed prior to your disclosure
  • We independently developed without reference to your confidential information
  • We are required to disclose by law or court order

14 Dispute Resolution

Informal Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our Services, the parties agree to first attempt to resolve the matter through good faith negotiations.

Arbitration

If informal resolution fails, any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Chicago, Illinois, and be conducted in English.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Chicago, Illinois.

16 Third-Party Services

Our Services may integrate with or utilize third-party services, tools, and platforms (e.g., hosting providers, payment processors, plugins). We are not responsible for:

  • The availability, functionality, or security of third-party services
  • Fees charged by third-party services
  • Changes to third-party terms, pricing, or features
  • Data breaches or losses caused by third-party services

Your use of third-party services is subject to their respective terms and conditions.

17 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, government actions, internet failures, or pandemics.

18 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

19 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Quantum Sites regarding the use of our website and Services, superseding any prior agreements or communications.

20 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without our prior written consent. We may freely assign these Terms without restriction.

21 Contact Information

If you have any questions about these Terms of Service, please contact us:

Quantum Sites

Chicago, IL

[email protected]

(630) 816-7569

quantumsitedesigns.com

By using our website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.